Auto jobs at Groupe MHT in Drummondville , Trois-Rivières, St-Hubert & Montreal

Your Daily Responsibilities

• Clean and recondition vehicles, both inside and out;
• Perform various polishing, sanding, and finishing tasks;
• Apply appropriate detailing treatments to new and used vehicles;
• Prepare vehicles to ensure they are flawless prior to delivery;
• Carry out aesthetic maintenance on customer vehicles visiting the service department;
• Maintain a clean, organized, and safe work environment.

Candidate Profile

• Thorough and meticulous, with true attention to detail;
• Organized, resourceful, and capable of working independently;
• In good physical condition and comfortable with active work;
• Reliable, professional, and proud of work quality;
• Possess a valid driver's license.

Why Join Us?

Because here, your work shines! Every vehicle you prepare becomes your best business card. If you enjoy restoring a vehicle's shine and are motivated by job satisfaction, we want to meet you!

Your Daily Role

• Accurately diagnose mechanical and electrical issues in vehicles;
• Perform required repairs and procedures according to manufacturer standards;
• Conduct preventive maintenance to ensure vehicle safety, reliability, and performance;
• Efficiently utilize diagnostic equipment and tools;
• Deliver thorough, high-quality work so each vehicle returns to the road safely and reliably.

What We Offer

• Competitive salary;
• Attractive benefits package;
• A stimulating, professional, and friendly working environment;
• Opportunities for career development and advancement;
• A team that values expertise, mutual support, and passion for cars.

The Profile We Are Looking For

Are you thorough, autonomous, resourceful, and committed to high craftsmanship, seeking an environment where your expertise is recognized? This might be where your next adventure begins.

Your Daily Responsibilities

• Welcoming customers professionally and establishing immediate trust;
• Listening carefully to customer concerns to identify maintenance and repair needs;
• Gathering accurate details and relaying them clearly to technicians;
• Explaining recommendations and work in simple, accessible language;
• Rigourously following up on files and keeping customers updated on work progress;
• Providing personalized advice to help customers maintain their vehicles in top condition;
• Identifying additional vehicle needs and suggesting relevant services using a advisory approach;
• Making every visit an experience that inspires customers to return.

Candidate Profile

• Solid knowledge of automotive mechanics;
• Autonomous, structured, and well-organized;
• Attentive, good listener, with a strong commitment to customer service;
• Excels in file management and regular follow-ups;
• Strong team player;
• Communicates with ease and knows how to simplify technical details;
• Good sales aptitude and motivated by reaching targets.

Why Join Us?

Because here, you do more than advise customers--you build lasting trust. You'll work within a team that values professionalism, teamwork, and service excellence.

Your Daily Responsibilities

• Contacting clients and handling inbound calls;
• Scheduling preventive maintenance and follow-up appointments;
• Ensuring overall customer satisfaction following their visit.

Your Mandate

Guiding sales representatives through customer files, assisting in negotiations, and ensuring efficient, profitable deal closings.

Key Responsibilities

• Lead day-to-day sales floor operations;
• Meet with sales reps, review files, and set follow-up priorities;
• Support the team during negotiations and finalize transactions;
• Ensure fast, high-quality customer follow-ups;
• Oversee CRM usage and track opportunity progression;
• Appraise trade-in vehicles and approve offered values;
• Source, negotiate, and purchase pre-owned vehicles;
• Prepare work schedules to ensure adequate sales floor coverage;
• Enforce working methods, policies, and procedures of Trois-Rivières Toyota;
• Address customer situations requiring management intervention;
• Collaborate closely with finance, service, and parts departments.

Candidate Profile

• Minimum 5 years of experience in a similar role;
• Proven personnel management experience;
• Full fluency in French and English, both spoken and written;
• Proficiency with SERTI, Merlin, Smaaart, and Activix software;
• Inspiring leadership, keen business acumen, and strong customer focus.

Your Responsibilities

• Warmly welcome clients and build lasting, trustworthy relationships;
• Listen closely and analyze client needs to guide them toward the perfect vehicle;
• Accompany customers during test drives;
• Close sales and perform rigorous follow-ups to ensure complete satisfaction after delivery.

Desired Skills

• Passionate about sales and driven by exceeding goals;
• Punctual, dependable, and meticulous;
• Consistently polite, diplomatic, and personable;
• Excellent communication skills and strong active listening ability;
• Quick thinker dedicated to high standards of customer service.

Phone Follow-ups & Appointments

• Contact existing clients to schedule manufacturer-recommended maintenance or promote special offers and service department promotions;
• Answer incoming calls and respond quickly to web inquiries to maximize service department scheduling;
• Review client history prior to each call to offer tailored service;
• Book, confirm, and carefully record appointments in the system;
• Actively participate in updating customer databases and generating activity reports.

Customer Satisfaction Tracking

• Perform follow-up calls with service customers within 24 hours of their visit;
• Gather customer feedback and assess their overall satisfaction;
• Promptly inform management of any dissatisfaction or complaints;
• Document follow-ups and update customer history files (issue details, resolutions provided, etc.);
• Produce monthly reports detailing overall customer satisfaction metrics.

Candidate Profile

• Excellent verbal communication skills and comfortable on the phone;
• Empathetic, good listener, with strong customer service dedication;
• Organized, meticulous, and capable of prioritizing tasks effectively.

Key Responsibilities

• Collect and verify information needed for credit applications;
• Submit financing applications to various lending institutions and dealership partners;
• Analyze credit files and follow up on pending applications;
• Evaluate available financing options;
• Work with financial agents and the sales team to maximize approval chances;
• Communicate with financial institutions to secure appropriate credit terms;
• Present solutions clearly and professionally to customers;
• Rigorously follow up on files through completion;
• Ensure accuracy of all required information and paperwork;
• Comply with policies, procedures, and requirements of financial institutions and the dealership;
• Maintain strict confidentiality of personal and financial client data;
• Deliver professional, courteous, and solution-driven customer service;
• Contribute to achieving department performance targets.

Candidate Profile

We are seeking a rigorous, organized, and results-driven individual with strong communication skills who thrives in a fast-paced environment.

• Experience in credit, financing, or the automotive industry (an asset);
• Good understanding of automotive financing processes (an asset);
• Comfortable analyzing files and handling confidential documents;
• Strong communication and negotiation skills;
• Organized and capable of managing multiple files simultaneously;
• Demonstrates accuracy, discretion, and professionalism;
• Autonomous, proactive, and solution-focused;
• Strong team player who collaborates effectively across departments;
• Comfortable with software tools and management systems.

What We Look For Above All

Beyond experience, we value someone who understands automotive financing isn't just about obtaining approvals. It's about finding the right solution at the right time while delivering a transparent and professional customer experience. If you enjoy challenges, analyzing situations, finding solutions, and working in a dynamic environment, this role is for you.

Key Responsibilities

• Coordinate and schedule vehicle deliveries across departments;
• Track pre-delivery files to confirm all prerequisites are completed;
• Ensure vehicles are clean, prepped, and compliant with dealership standards;
• Coordinate vehicle preparation with relevant team members;
• Verify that all required delivery paperwork is complete and ready;
• Contact clients to confirm delivery appointments;
• Greet clients upon arrival and guide them through the delivery process;
• Hand over vehicles and explain key features and essential details;
• Ensure all requested accessories and options are installed and present;
• Perform post-delivery follow-ups when necessary;
• Collaborate closely with Sales Managers, F&I Managers, Service, and Admin teams;
• Identify potential delay factors early and help resolve them;
• Maintain structured organization of files and delivery calendars;
• Contribute to a positive, professional client experience at every delivery.

Candidate Profile

We are looking for someone who understands that vehicle delivery is much more than simply handing over a set of keys.

• Excellent organizational and priority-management skills;
• Meticulous with strong attention to detail;
• Strong customer service and interpersonal communication skills;
• Professional, energetic, and positive attitude;
• Ability to manage multiple files simultaneously in a fast-paced environment;
• Demonstrates initiative, resourcefulness, and autonomy;
• Excellent team spirit;
• Comfortable with computer software and management systems;
• Experience in automotive or customer service industries (an asset);
• Valid driver's license.

A Customer Experience That Starts Before Hand-Off

Do you love having everything ready before anyone even has to ask? Do you enjoy coordinating, communicating, anticipating needs, and ensuring everything goes smoothly? Our goal is simple: make every delivery a positive, professional, and memorable moment.

Key Responsibilities

• Provide administrative support to the sales department;
• Prepare, verify, and process vehicle sales files;
• Enter and update data accurately across software systems;
• Verify information and document accuracy within sales files;
• Follow up on paperwork required for vehicle deliveries;
• Collaborate with sales, finance, admin, and delivery teams;
• Prepare documentation for transactions and vehicle exchanges;
• Maintain file filing and archival systems;
• Perform general administrative tasks supporting sales activities;
• Respond to internal inquiries and communicate effectively across departments;
• Assist in maintaining and improving administrative workflows;
• Ensure compliance with dealership rules and procedures;
• Handle confidential information with discretion and professionalism.

Candidate Profile

We are looking for a reliable, structured, and detail-oriented person who enjoys administrative work and prioritizes tasks efficiently in a dynamic environment.

• Experience in administration, secretarial duties, or related fields;
• Strong organizational skills and high attention to detail;
• Proficient with software applications and office tools;
• Ability to manage multiple files simultaneously;
• Autonomous, responsible, and proactive;
• Good communication skills;
• Professional, discreet, and respectful of privacy;
• Enjoys teamwork and interdepartmental collaboration;
• Experience in the automotive or dealership industry (an asset).

Why This Role Is Essential

The sales department moves fast. We need someone who keeps details under control even when days get busy. Your role will be essential in connecting different team members and keeping every file moving forward smoothly and professionally.

Responsibilities

• Assist the Sales Manager in managing and organizing department operations;
• Coach, guide, and train Financial Services Managers (F&I);
• Monitor performance, process compliance, and team results;
• Serve as a key resource person for the sales team;
• Step in when needed to cover vehicle deliveries;
• Support daily F&I department activities;
• Ensure an exceptional customer experience at every step;
• Actively participate in improving team practices and methods;
• Contribute to talent growth and achieving sales goals.

Candidate Profile

We are seeking someone distinguished by leadership, organizational skills, and an ability to motivate people.

• Relevant experience as a credit specialist / F&I manager;
• Deep understanding of sales department operations and dynamics;
• Excellent communication skills;
• Enjoys sharing knowledge and mentoring team members;
• Strong leadership and professional demeanor;
• Organized, autonomous, and able to juggle multiple priorities;
• Takes initiative and thrives in team environments;
• Driven by performance, service quality, and continuous improvement.

An Opportunity to Make a Real Impact

This role is for someone who wants to go beyond traditional Assistant Sales Manager duties to actively develop a team and boost department performance. If you are an automotive professional who loves coaching, motivating, performing, and helping others grow, we want to hear from you.

Your Responsibilities

• Perform thorough interior and exterior cleaning of vehicles (new, pre-owned, and customer vehicles);
• Apply required aesthetic treatments to ensure flawless finishing;
• Prepare vehicles to company excellence standards before customer delivery;
• Ensure quality of completed work and respect scheduled timelines.

Candidate Profile

• Meticulous, detail-oriented, with pride in quality work;
• Motivated, self-driven, and punctual;
• Ability to work as a team in a dynamic environment;
• Valid driver's license (essential).

What We Offer

• A stimulating, fully equipped work environment;
• A dynamic, professional team;
• Competitive working conditions.